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Refund Policy

How refunds, failed payments and duplicate payments are handled.

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Last updated: 2026-09-30

Strict No-Refund Policy

We do not offer a 7-day or any other period refund policy for general dissatisfaction or unused time.

1. Final Sales

Because we offer a completely Free plan and a very low-cost $2 Pro Trial (valid for 72 hours) specifically designed for testing our tools, all sales ($2 Trial, Pro Monthly/Yearly, and Business Monthly/Yearly) are final and non-refundable.

2. Failed Transactions (Payment Deducted but Plan Not Active)

If you experience a failed transaction on our website, but the money is deducted from your bank account, we do not issue refunds for this. Instead, our system and admin team will verify the payment via our provider (Razorpay). Once verified, we will immediately activate your subscription manually for the full duration you paid for. Please contact support with your payment ID if this happens.

3. Duplicate Payments

Refunds are only provided in the rare event of a duplicate/double payment (e.g., you are accidentally charged twice for the exact same plan at the same time). In such cases, the extra payment will be refunded within 5-7 business days after verification.

4. Contact Us

For transaction issues or payment verification, please contact us at support@editpdf.tools with your account email and transaction ID.

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